Return and Refund Policy for LujoFill Hair Fibres:

At LujoFill Hair Fibres, your satisfaction is our top priority. We want you to love our hair care products, and if for any reason you are not completely satisfied with your purchase, we’re here to assist you. Please take a moment to review our Return and Refund Policy.

Return Request within 14 Days: To be eligible for a return, you must request it within 14 days of receiving your purchase. You can reach us at info@lujofill.com.au, and we will gladly assist you in processing a return.

Eligibility for Returns: To be eligible for a return, please ensure that:

• The item is unused and in the same condition as when you received it.
• It is in its original packaging.

Damaged or Defective Products: In the rare event that you receive a damaged or defective hair care product, please contact us immediately at info@lujofill.com.au. Kindly provide us with a photo of the damaged product and its packaging. We will promptly issue you a full refund or arrange for an exchange to ensure your satisfaction.

Hygiene Considerations: For hygiene reasons, we do not offer refunds for products that have been used. We appreciate your understanding in this matter, as it allows us to maintain the highest standards of product quality and safety.

Shipping Costs: Please note that you will be responsible for covering the shipping costs associated with returning the item. Shipping costs are non-refundable.

Contact Us: If you have any questions or concerns about our Return and Refund Policy, please do not hesitate to reach out to our dedicated customer support team at info@lujofill.com.au. We are here to provide assistance and ensure that your experience with LujoFill Hair Fibres is nothing short of exceptional.

Thank you for choosing LujoFill Hair Fibres for your hair care needs. We appreciate your trust in our products and are committed to your satisfaction.